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Our User Pledge

Five promises we've made to you, in writing.

  • 🧠 Your data is yours, always
    Export everything — your dumps, tasks, memories, and profile — in one tap, anytime, in a readable format. We will never hold your data hostage.
  • 💳 We will never profit from your forgetting
    If you have not opened Noova in 30 days, we will email you and offer to pause your subscription. No questions, no guilt, no dark patterns. If you haven't opened Noova in 45 days after we email you, we automatically refund your last monthly payment. No request needed. This runs automatically every day.
    Note: automatic refunds apply to web subscriptions (noova.app). Mobile subscribers (iOS/Android) can request a refund directly through their App Store or Google Play account — we will never dispute it.
  • 📋 Cancel in one tap, always
    The cancel button is never hidden. Always in /profile, always one tap. No cancellation flows, no guilt trips.
  • 🔓 No paywalls on your own history
    Everything you have ever dumped and every task you have ever created remains visible to you, even on the free plan.
  • 🌍 No ads. Ever.
    Noova is funded by subscriptions, not attention. We will never sell your behavioral data to advertisers.
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Last updated: July 2026
Have a concern? Email: trust@noova.app
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